Tel 01202 883503

Always Help At Hand

East Boro's Always Help at Hand Service is a friendly, professional one-stop-shop for your care and support needs.  We offer personalised services that are tailored to each person’s needs in order to help them live more independent and fulfilling lives.

Building on our 50 years experience in the Wimborne area, Always Help at Hand was set up in response to the demand for the services we provide every day to our tenants to be expanded and available to people throughout the local community.

Currently Always Help at Hand is available to those needing assitance in and around Poole.

We are committed to providing care and support that is person-centred so we take the time to listen to people and find out what their needs and aspirations are and what things are important to them.

Our domiciliary support team can provide a range of care and support packages to help our customers in all aspects of their daily lives. Services include:

Support around the home: Dusting and vacuuming; cleaning, changing bed, laundry and ironing, shopping for weekly groceries, help with meal preparation.

Personal care: Dressing and undressing, washing and bathing, shaving, assistance with hair and makeup, continence care and support with prescribed medication.

Companionship: Conversation, encouraging social interactions and maintaining friendships/family contact, help with reading and keeping up correspondence, accessing community facilities.

Home from hospital: Escort home from hospital, preparation of the home environment and rehabilitation support.

Fulfilling lives: Encouraging and supporting hobbies and interests at home or in the local community, encouraging exercise such as walking or a dance class, arranging and accompanying people on social occasions or prayer meetings, accompanying people on visits to special places and local attractions, accompanying to day centres or other community day activities, accompanying people on doctors appointments, and keeping and managing a diary.

We base all of our care and support services on individual choice and they are designed to meet each individual's needs.  We provide fully trained and experienced care staff in a person-centred, consistent but non-intrusive, dignified manner. We visit people in their own homes, providing support to help them remain independent. We offer a vast array of assistance. Contact us to see how we can help.

We are a local company and our Care and Support Service was established for the needs of the local people.  All staff are fully trained, are DBS police checked and experienced in working with older and/or vulnerable people.

Our Customers are supported by a core staff team that they know and who know them.

Always Help At Hand

"There when you need us for service you can rely on." 

If you live in or around the Poole area and would like more information about any of the above services, a personalised quote or simply a friendly, confidential chat to see how we can help you, please contact East Boro on 01202 883 503